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Natural Stone Restoration and Maintenance - Los Angeles County

Every stone has unique and special requirements and structure, which must be taken into account and discussed in evaluating the esthetic benefits of, stone restoration and preservation. Not every stone is a candidate for restoration. This can be only determined by performing a stone audit by experienced professional. We have this knowledge! 
  

Royal Care Services, Inc. offers a special stone audit at your home or property to review your special needs. During this audit you will learn more about stone restoration and maintenance as well as the skills and experiences of our professional technicians. We will answer your questions relating to your stone care needs on the spot.

   

We will evaluate the condition of your stone using scientific tools or thorough inspection. As a result you will receive a professional analysis and recommendations.

 

We will also guide you on maintenance procedures specifically designed for your type of stone. We sell and distribute high quality stone care products and with them guidance to use them properly to get the best possible results.

 

Please click on the links above for Stone Care Terminology, Inspections and Consultation Services and Protection means for your hard surfaces in your home or office, i.e. marble, stone and glass, etc....

 

Every job is an important one. These are the procedures we follow for every project we undertake.

 

 

Before the Job

 

Thorough Inspection

  • You get a thorough evaluation of your stoneís pre-existing condition (previous installation and quarry issues) and current condition (traffic and maintenance).
     

  • Based on our analysis, you get an explanation of the solution that fits your specific situation and any alternatives, should they exist.

 

Detailed Written Proposal

  • You get a detailed written proposal, broken down by area and describing the necessary work.  This will provide you with the basis for your investment.
     

  • You get honest pricing (no hidden costs or gimmicks).  Everything is spelled out so that you will know exactly how much your investment will be.
     

  • You get to know about any limitations that may affect the final appearance of your stone.
     

  • You get to know about the future maintenance for your stone.

 

Job Approval

 

Once you approve the job, we will do the following:

  • Coordinate a job date that fits your schedule and our booking situation.
     

  • Provide written guidelines explaining how you should prepare for the job date.
     

  • Youíll get peace of mind, knowing that you are in the hands of a professional company which values your time and appreciates the value of your precious belongings.

During the Job

 

PUNCTUALITY

 

We will show up exactly on time which gives you piece of mind and allows you to use your time more effectively.

 

 

INITIAL WALK THROUGH

 

Our technicians will do a walk through with you prior to the start of the job. This will cover any pre-existing conditions in the stone and/or things that are not related to the stone. (Adjacent surface conditions or requirements, etc.)

 

 

ADJACENT SURFACE PROTECTION

 

Since our work involves water and chemicals, we take tremendous efforts to protect the adjacent surfaces where they relate to your job.  Baseboards, walls, cabinets, furniture, carpet, etc. are covered and masked to protect them from any liquid spills or splashes.  Youíll be delighted when you see the working area.

 

 

NEATNESS

 

Our employees are very neat and clean in their work and are extremely careful when they work on your property.  They protect and keep their work station clean and neat.  They even wear shoe covers when walking around your home.

 

 

COMMUNICATION

 

We take the time to explain how we are proceeding, during the different phases of the work.  If your job takes more than one day, you will be advised what you can expect to be done each day and how to prepare for that dayís work.

 

 

RELIABILITY

 

We deliver what we promised and what we agreed to do in our Service Agreement.  You will have no aggravation or surprises.  There will be no price increase unless you want to do additional work.

 

 

SUPERVISION

 

Beside the fact that we inspect each job and submit a written proposal to you, we also supervise our technicians during the work to ensure high quality results.  Although we trust our employees to do an excellent job, our supervisor regularly checks on them to be sure that everything is being done correctly.

 

 

FINAL WALK THROUGH

 

Our technicians will do a final walk through with you at the completion of the job to ensure your complete satisfaction.

 

 

After the Job

 

 

FREE  WRITTEN MAINTENANCE PROCEDURES

 

You will get thorough instructions that will guide you in proper care for showers, counter tops and floors.  No more wondering what to do, how to do it and when to do it.

 

 

INITIAL MAINTENANCE PRODUCTS

 

You will get initial maintenance products that will enable you to start the maintenance on the right track.  These products are successfully used by all of our clients.

 

 

FREE MAINTENANCE TRAINING

 

We will train you and/or your housekeeper how to use the products correctly.  Using our longtime experience and knowledge, we will teach you how not to make costly mistakes.

 

 

FREE SUBSCRIPTION TO OUR MONTHLY NEWSLETTER

 

Every month you will receive our bi-monthly newsletter, ďRoyal TimesĒ, FREE which is filled with valuable information that you can use special offers, contests and other special events that we are sponsoring.

 

This publication allows us to stay in touch with you and keep you posted on any information that is of importance to you.

 

 

FREE REMINDER SERVICE

 

At Royal Care Services, Inc., we realize that you have a busy schedule and donít want to be concerned about when itís time to get your Marble serviced.  In an effort to make your life easier, we will send you a reminder each year when you are due for your regularly scheduled maintenance.

 

PRICE is what you pay, VALUE is what you get!

 

We give you more value for your money than any other stone care company!

 

Any Stone - Anywhere

 

 


 

 

  • Travertine Cleaning
  • Marble Polishing
  • Marble Cleaning
  • Granite Polishing
  • Etch Removal
  • Stain Removal
  • Limestone Cleaning
  • Lippage Removal
  • Crack & Chip Repair
  • Marble Floor Maintenance

 

 
 
   

Copyright © 2005 [Royal Care Services, Inc.]